If you’re having trouble adding funds to your balance, the first step is to check whether the funds have actually left your account. If they haven’t, wait a few minutes and try again. In some cases, payment processing may take a moment, so a brief delay is normal. If you have the option, you can also try using a different payment method.

If the funds have been deducted from your account but haven’t appeared in your PirateSwap balance, it’s best to contact our support team. Provide any relevant payment details so we can investigate and resolve the issue as quickly as possible. Most deposit issues are temporary, but if something seems off, we’re here to help!

If you’re experiencing issues with adding funds to your PirateSwap balance, this article will help you out and tell you exactly what to do.

I encountered a problem with adding funds to my balance

Promo codes are special codes that give you +35% extra free balance when you top up on PirateSwap! That means that for instance, if you deposit $10, you’ll get $13.50 to spend on skins.

You can find promo codes on our social media pages and from YouTube content creators who promote PirateSwap. If you don’t have a promo code, try entering *PIRATESWAP*. You never know, it might just work! ;)

Keep an eye out for new codes and boost your balance for free!

Learn all about promo codes on PirateSwap, which give you a whopping 35% extra to every top-up! Find out where to get a code of your own and grab your free bonus.

What are Promo Codes? 

No, it’s not possible to withdraw your PirateSwap balance. Any funds you add to your balance can be used to buy or trade skins, but they cannot be withdrawn as cash.

If you’re looking to cash out, the only way to do so is by selling skins on PirateSwap. When you sell skins, you’ll receive an instant payout using one of our supported withdrawal methods. 

You can’t withdraw your PirateSwap balance, but you can cash out instantly by selling CS2 skins. Use your balance to trade or buy skins!

Can I withdraw my PirateSwap balance?

Your PirateSwap balance can be used to buy skins directly or to cover the price difference when the item you want is worth more than the skins you’re trading in. Refilling your balance is fast and simple—just follow these steps:

## 1. Log in to Your Account

Before adding funds, make sure you’re signed in to your PirateSwap account using your Steam login.

## 2. Access the Balance Menu

Click on your balance at the top of the page to open the deposit options.

![PirateSwap balance button](https://fearless-surprise-ac87093411.media.strapiapp.com/pirateswap_balance_22d696e2a6.png)

## 3. Choose Your Payment Method

Select how you want to refill your balance—PirateSwap supports multiple payment methods, from bank transfers and gift cards to crypto. Choose or enter the amount you’d like to deposit. Please note that the minimum deposit amount is $5. 

## 4. Use a Promo Code (Optional)

If you have a promo code, enter it before completing the payment to receive exclusive bonuses or discounts. Promo codes can give you extra balance, making your deposit even more valuable.

## 5. Complete the Transaction

Follow the on-screen payment instructions to finalize the deposit. Once the transaction is confirmed, your balance will be updated instantly—no waiting required!

## 6. Get Ready to Trade!

Once your funds are added, you’re ready to buy, trade, or upgrade your skins with ease. Enjoy seamless and secure transactions on PirateSwap!

Find out how to refill your PirateSwap balance step by step, including payment methods and promo codes. Use your balance to get your dream CS2 skins! 

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I encountered a problem with adding funds to my balance

What are Promo Codes?

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How can I refill my balance?

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